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TrustYou

TrustYou, the world’s largest guest feedback platform, is on a mission to provide hotels with the insights they need to improve their hotel product and market their value to future guests. With 95% of travelers reporting that they read reviews before making a booking decision, the impact of guest feedback is more important than ever. TrustYou analyzes hundreds of millions of hotel reviews, surveys, and social comments scattered across a vast, fragmented market and transforms this content into actionable insights for 500,000 hotels. This enables travel sites to improve the trip planning process and hotels to optimize their service and influence bookings on scale.

 

Hotelier Perspectives

The Best Investment Right Now? The Targeted Analysis of Guest Feedback

https://resources.trustyou.com/c/bl-the-best-investment?x=Jt7JPP&cn=bl-the-best-investment&ct=Blog%20Post

With all the unexpected changes happening this year, the hospitality industry has been deeply impacted and many priorities have shifted overnight, both in the hotel operations and the traveler behavior. Different needs and expectations are surfacing...

 

Technology Trends in Travel – The Face of Hospitality Tech in 2021

https://resources.trustyou.com/c/bl-technology-trends-in-2021?x=Jt7JPP&cn=bl-the-best-investment&ct=Blog%20Post

Let’s dive deeper into the top technology trends in travel for 2021 and the reasons why they will undoubtedly rise in importance and popularity.

 

Marketing and Loyalty

Encouraging Real-Time Guest Communication

https://resources.trustyou.com/c/bp-encouraging-real-time-communication?x=Jt7JPP&cn=bl-the-best-investment&ct=Blog%20Post

How do you encourage guests to use live communication tools and share their thoughts and experiences in an open way? What are the challenges of doing so and which solutions are out there? Find out in this best practice guide.

 

Product Spotlight

 

Operational Planning and Optimization

3 Effective Ways to Communicate with Guests about safety and Cleanliness

https://resources.trustyou.com/c/bp-3-effective-ways-to-communicate-with-guests-about-safety-and-cleanliness?x=Jt7JPP&cn=bl-the-best-investment&ct=Blog%20Post

In this best practice guide, you’ll learn some of the best ways of communicating with travelers about safety and cleanliness and the measures that are taken by the hotel to ensure a safe and satisfactory experience for each and every guest.

 

Contact

André Kaufmann

Director of Business Development EMEA

Email: andre.kaufmann@trustyou.com
Phone: 0049 171 868 44 67