Revenue Management & Channel Opt

In this interview, we speak with Emilia Konert, the co-founder and CEO of Cultifutura, a pioneer in vertical farming technology. Recently, Cultifutura’s innovative solutions were implemented at the 1893 restaurant of EHL Hospitality Business School, marking a significant step towards sustainable local food supply. Emilia shares the story behind Cultifutura, discussing its origins, the challenges faced, and the opportunities realized. She also highlights the benefits of this technology for the EHL community, including fresh, locally-grown produce and hands-on education in sustainability. Join us as we listen to Emilia’s vision for the future of urban farming and its impact on hospitality and sustainability.

The annual NYU International Hospitality Industry Investment Conference, now in its 46th year, offers a deep dive into the current and future state of the hospitality industry. This year, I had the privilege of leading a CEO panel discussion on "Innovative hospitality concepts, new spaces for expansion."

In today’s fast-paced and highly competitive hospitality industry, having a robust Hotel Property Management System (PMS) is no longer a luxury but a necessity. Modern PMS solutions have evolved to address the complex needs of hotels, ranging from guest experience enhancement to operational efficiency. Here, we delve into the five key building blocks that are behind today’s most impactful hotel PMS.

We love our beautiful RM’s. Remember how they were so tiny 30 odd years ago. Now fully grown, with both feed standing right inside life making our lives so much more happy.

In 2023, the World Tourism Organization spotlighted an impressive trend: a significant 73% of global travelers now prefer hotels that adopt sustainable practices. This shift is driving hotels to incorporate green technology extensively in their operations. According to the Global Sustainable Tourism Council, by 2025, green technology will distinguish industry leaders in the hospitality sector.

Despite the pundits’ predictions, the phones continue to ring with incoming reservations leads even now in the mid-2020s, and yes, even at branded hotels across all segments. I’m sure some readers are thinking “Well not us. The majority of our rooms are booked online.”

After so much buzz about AI over the past two years, things have grown a bit quiet.

The global event industry was valued at approximately $890 billion (USD) in 2020 and is projected to reach more than $2 trillion (USD) by 2028.

We’ve witnessed success from hoteliers and hospitality professionals alike who prioritize a data-driven culture. Our Hotel Moment podcast dives into those success stories, and it’s from those conversations that we bring you four tips from industry leaders who have grown their business by prioritizing the data they collect.

Where did all of these robots come from? While hospitality may seem like the last place you might expect to find Artificial Intelligence, this technology has significantly impacted how hoteliers do business. While most generative AI today reacts to text prompts, it will soon rewrite the rules for hotel operations. Properties of all sizes, branded and independent alike, will benefit from automation taking over repetitive, mundane tasks — but our industry often struggles to explain how this will play out in practice.