Finance, Op Planning & Forecasting

Planning for the future of your hotel business has never been more challenging or vital. Delve into key insights and resources for smarter forecasting.


2025 Hotel Industry Playbook: Embrace Change or Risk Irrelevance

2024 was a wake-up call for the hotel industry. Record performance may have stolen headlines, but the reality was less glamorous: growth rates stabilized, and staffing gaps stretched resources thin. The industry is at a tipping point. Although technology and automation promise relief, many hotels still cling to outdated systems for fear of digital change.

Hotel Payments Made Simple: Why Automation Matters

When you hear the words ‘payment processing’, how do they make you feel? They probably don’t fill you with excitement, but here’s the thing: they should.

How Flexible Payments are Transforming the Hotel Industry

Hotel payments have undergone a big shift in recent years. What used to be a simple transaction, managed by a concierge at the front desk, is now a key touchpoint and opportunity for hotels to empower guests with greater flexibility and control.

Exploring the Future of Property Management Systems: Learnings from Hotel Tech Report

Property management systems (PMSs) have been around since the 1970s. Fifty years on, those early pioneers bear little resemblance to today’s cutting-edge PMSs, and now the rate of innovation seems faster than ever.

8 Smart Cost Containment Strategies for Hospitality in Uncertain Times: The Role of Digital Procurement

Cost containment within the hospitality industry serves as a cornerstone for sustaining profitability and ensuring smooth operations, particularly when faced with volatile and uncertain market climates. Traditional approaches to cost reduction might offer quick fixes, yet they often limit the strategic manoeuvrability necessary to tackle broader financial, procurement, and supply chain challenges. Focusing solely on immediate trims can bind choices for the future, jeopardising the potential for meaningful and sustainable innovation. Such decisions might lead to underserved quality standards, impacting guest satisfaction or displacing essential operational elements.

How to make the most of your hotel kiosks

The most successful hoteliers are those who constantly seek to enhance guest experiences and improve operational efficiency. There are plenty of solutions that speak to this, one of which is the hotel kiosk.

Hotel Assets: The Dark Horse in Real Estate Investing

The real estate market is constantly evolving, influenced by economic factors and societal trends. Over the years, different real estate sectors have taken turns in the spotlight, with office and multi-family properties often seen as safe and stable investments. However, recent data suggests a changing landscape, with hotel assets emerging as a more attractive investment option. In this article, we will explore how real estate investment in the lodging sector is becoming more appealing.

10 Hotel Operators Using Automation to Cut Costs and Elevate Guest Experiences

As rising operating costs remain a top concern, hotel companies face mounting pressure to streamline operations and maintain high standards of guest service. One of the most effective strategies to achieve these goals is by automating back-office functions.

How to boost efficiency and guest happiness with hotel kiosks

As the hospitality industry continues to digitalize at pace, hotel owners and operators have increasing opportunities to enhance their guests’ experience while optimizing operations.

All-in-One Platforms: Convenience or Costly Mistake for Hotels?

The debate between “best-of-breed” and “all-in-one” solutions is not new; in fact, the war between these competing ideologies has waged on for many years, especially within the world of hospitality. On one hand, it’s rather easy to make a case for an all-in-one solution – if you can get everything you need, exactly as you need it, in one place, why would you divide and conquer? On the other hand, countless real-life scenarios help to illustrate the limitations of solutions that claim to have it all.

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