Finance, Op Planning & Forecasting

Planning for the future of your hotel business has never been more challenging or vital. Delve into key insights and resources for smarter forecasting.


Best Hospitality school in the world: Why rankings matter to EHL

In 2022 and for the fourth consecutive year, EHL Hospitality Business School maintains its world’s number one position in Hospitality & Leisure Management, and number five in Business & Management Studies in Switzerland (QS World University Rankings by Subject).

Cutting Costs and Energy Consumption With Smart Room Allocation

SensorFlow’s SmartAlloc™ is set to revolutionize the hospitality industry with its energy and cost savings capabilities. SmartAlloc™ is an innovative, data-driven platform that helps reduce energy consumption by providing an energy-efficient room allocation plan based on known arrivals and departures drawn from the hotel’s Property Management System (PMS).

HITEC at 50 - The Changes Keep on Coming!

Believe it or not, HITEC – the Hospitality Industry Technology Exposition & Conference – was first brought to life in 1972, and since then, hospitality technology has come a long way. In fact, for many tenured hospitality professionals like myself, the key platforms of today are a far cry from the platforms of yesterday. Over the years, our industry has had an influx of digital innovation that has transformed experiences for both guests and hoteliers.

Nobody Asked Me, But… No. 265: Hotel History: Asian American Hotel Owners Association

Hotel History: The Asian American Hotel Owners Association (AAHOA): The Asian American Hotel Owners Association is a trade association that represents hotel owners. As of 2022, AAHOA has approximately 20,000 members who own 60% of the hotels in the United States and are responsible for 1.7% of the nation’s GDP. More than one million employees work at AAHOA member-owned hotels, earning $47 billion annually and provide 4.2 million U.S. jobs across all sectors of the hospitality industry.

Do you have plans to make curbside pickup permanent?

The concept of buy-online-and-pick-up-in-store (also known as “BOPS”) is not new. The pandemic just pushed more restaurants and consumers to use mobile ordering for curbside pickup services.

The new Daskara tourism app for a SMART hotel-guest relationship

Can SMART technologies be applied to developing and emerging countries for tourism and hospitality purposes? Can SMART technology enable SMART people and SMART services? This is the core of the ‘Smart Host-Guest Relationship’ research project carried out by EHL Hospitality Business School and the American University of Beirut with the Lebanese startup Daskara app. Thanks to this collaboration, the rich database of cultural and natural landmarks collected by social mapping by Daskara has been made ‘actionable’ – i.e. with the possibility of designing experiences - to support a meaningful exchange between host and guest of rural communities.

Hospitality Financial Leadership - What is the Only Thing We Know for Sure About the Hotel Budget?

The budget is a BIG deal. Heck, it consumes so much time and energy in the hotel. Getting it right is a critical element to any branded, managed hotel. If you are reading this and you do not prepare an annual budget, you are probably scratching your head and wondering what I am talking about.

Unlocking the Potential of Heritage Tourism in India

World Heritage Day, also known as the International Day for Monuments and Sites, is celebrated on the 18th of April every year to raise awareness about the importance of preserving our heritage and culture. Several events and exhibitions were held across India last week to commemorate the occasion. With 40 UNESCO World Heritage Sites and another 49 on the tentative list, India ranks sixth in the world in terms of the number of UNESCO sites.

Nobody Asked Me, But… No. 264: Hotel History: Palmer House (1871), Chicago, Illinois

Hotel History: Palmer House, Chicago, IL (1,639 rooms): The original Palmer House was built in 1871 by Potter Palmer who began his career as a bank clerk in upstate New York. He later became a dry-goods store owner in Chicago where he revolutionized the retail trade. He was the first to make big window displays, to use big advertising spaces, to send goods on approval to homes and to hold bargain sales.

Is Technology the Secret to Successful Hotel Franchise Partnerships?

As any hotelier knows, the hospitality industry is awash with household names and hotel brand giants that boast global recognition and an ever-growing portfolio of properties. These are the hotels that travelers often know and love and actively seek out. Beyond guest appeal, these brands also entice the interest of emerging industry leaders and hospitality professionals who wish to benefit from a reliable business model attached to a recognizable and trusted brand name.

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