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A common question I get from my clients at OnlyCast is, “Can I cancel my hotel’s cable TV subscription?” With streaming platforms becomming increasingly popular and cable costs increasing, many hotel owners are rethinking the necessity of live channels. Guests are showing less interest in traditional TV, while hospitality casting solutions are becoming the preferred choice. The key question now is: What’s best for your hotel, your guests, and your bottom line?

AI can streamline the hiring process, but concerns linger. For example, AI could perpetuate gender or racial biases in the hiring process, just like most human HR managers could do. Meanwhile, to increase the chances of being picked by AI, job candidates must prepare resumes and job interviews tailored to AI’s “preference.”

The debate between “best-of-breed” and “all-in-one” solutions is not new; in fact, the war between these competing ideologies has waged on for many years, especially within the world of hospitality. On one hand, it’s rather easy to make a case for an all-in-one solution – if you can get everything you need, exactly as you need it, in one place, why would you divide and conquer? On the other hand, countless real-life scenarios help to illustrate the limitations of solutions that claim to have it all.

It often amazes me how difficult some companies make it to do business with them. I could share so many examples, but let’s use the restaurant industry to illustrate my point.

Business travel is back.

The hospitality industry has long been defined by its ability to deliver exceptional guest experiences, combining personal touches with efficiency. But in today’s digital world, artificial intelligence (AI) has emerged as a game-changer. With its ability to drive both operational efficiency and enhanced guest satisfaction, AI has the power to transform hotels, ensuring they not only survive but thrive in a competitive market.

As sustainability becomes a pressing concern for business leaders, companies strive to optimize their environmental protection resources. With spatial design technology, 3D digital twins, and virtual tour software, stakeholders can visualize and plan events collaboratively, remotely, and digitally – paving the way for greener future events. So, what do these benefits look like broken down?

Investing in a PMS can be one of the most important decisions a hotel can make. Unfortunately, hotels have traditionally viewed PMS upgrades as one of the most challenging and high-risk technology investments, often due to the disruption they can cause to daily operations. This perception is not unfounded—when poorly executed, a PMS upgrade can significantly impact a hotel’s revenue for months. However, with the right technology partner, it is entirely possible to modernize an entire hotel portfolio without compromising operational efficiency. Below are the five key pillars that underpin a seamless and rapid cloud PMS deployment through a strong technology partnership:

Boutique hotels, known for their unique charm and local character, offer guests something that cookie-cutter chain hotels cannot. These smaller, independent properties have the freedom to design spaces that reflect the culture of their surroundings, provide highly personalized service, and create memorable experiences. Unlike most franchised hotels, owners and operators of boutique properties often have more flexibility in the technology they use. This independence allows boutique hotels to be at the forefront of digital innovation, offering tech-forward experiences while keeping their distinctive charm intact.

The value of driving direct bookings is obvious. It means more revenue, less commission paid to online travel agencies (OTAs), better access to guest data and – all going well – longer lasting relationships with guests.