Content Categories

Have you heard? Social and corporate event planners are turning to hotels to make their event dreams a reality. Maybe you are not surprised since you have the trifecta of offerings that many planners want, a variety of event spaces, sleeping rooms, and AV. But are you ready for the growing wish lists now that they can finally turn their event plans into reality?

U.S. Travel Association recently hosted its Future of Travel Mobility conference which brought together seasoned policymakers and influential industry and business leaders to explore the exciting new innovations that will shape travel’s future—and the policies that will help us get there.

Wholesalers play an important part in hotel distribution, especially if you have large inventories to fill. But they’re also a major sore spot for the industry, with problems like rate leakage (when wholesalers pass on rates to OTAs to who undercut the ‘brand.com’ site) often creating distribution nightmares.

In economic science, the tragedy of the commons occurs when individual users, who have open access to a resource without shared social structures or formal rules that govern access and use, act independently according to their own self-interest and, contrary to the common good of all users, cause depletion of the resource through their uncoordinated action. The concept originated in an essay written in 1833 by the British economist William Forster Lloyd, who used a hypothetical example of the effects of unregulated grazing on common land in Great Britain and Ireland. But how does this apply to Chinese cultural table habits and ways of tackling food waste?

As a hotelier, you know that generating profitable earnings is the key to a successful hotel. However, understanding your profitability ratios isn’t always straightforward because you may not have all the information you need to understand your hotel’s ROI or ROE. Other profitability ratios may give you the insights you need to produce the biggest profits. Read on to discover the critical revenue management practice that grows hotel profits.

The U.S. hotel industry reported the highest room rate in July 2022 on a nominal basis. According to the STR data, the key performance indicators for the industry include:

Just a few weeks ago, I wrote about how to create trust with customers. No doubt, a customer who trusts you is more likely to do business with you. And while that is obviously important, creating trust with employees may be even more so. A company that is trusted by customers is first trusted by employees.

Digital technology offers a world of possibility primarily defined by unabridged convenience, digital connection, instant gratification, enhanced personalization, and seamless transitions between the online and offline experience. However, within the digital world also exists an underbelly of privacy-related anxiety, as consumers around the world continuously question whether the exchange of personal data is too steep a price to pay for convenience or innovation.

Hoteliers, is your property management technology working for you? Now, let me clarify that question. I don’t simply mean, is it working; rather, is it working for you? Are you utilizing your PMS platform to drive bookings and revenue? Because, if you ask me, it should be.

Digital disruption represents a transformation that is caused by emerging digital technologies and business models. These innovative new technologies and models can impact the value of existing products and services offered in the hotel industry.