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In 2022 and for the fourth consecutive year, EHL Hospitality Business School maintains its world’s number one position in Hospitality & Leisure Management, and number five in Business & Management Studies in Switzerland (QS World University Rankings by Subject).

The hospitality and gaming industries require specific functionality when it comes to sales and catering, and event management. The same goes for family entertainment centers like bowling centers, laser-tag spaces, and others.

Our most recent Travel Trend Report explains how travel is returning in a big way. We recently shared our key Q1 takeaways for the North American market. In this post, we look at the data for travelers based in Europe, the Middle East, and Africa (EMEA).

SensorFlow’s SmartAlloc™ is set to revolutionize the hospitality industry with its energy and cost savings capabilities. SmartAlloc™ is an innovative, data-driven platform that helps reduce energy consumption by providing an energy-efficient room allocation plan based on known arrivals and departures drawn from the hotel’s Property Management System (PMS).

Believe it or not, HITEC – the Hospitality Industry Technology Exposition & Conference – was first brought to life in 1972, and since then, hospitality technology has come a long way. In fact, for many tenured hospitality professionals like myself, the key platforms of today are a far cry from the platforms of yesterday. Over the years, our industry has had an influx of digital innovation that has transformed experiences for both guests and hoteliers.

That’s exactly what we asked more than 1,000 consumers for our 2022 annual customer service research report. The answer: 42% of customers would rather clean a toilet!

Planning a trip is no small task, and, in many cases, prospective travelers immerse themselves in destination and hotel research before making a booking decision. Studies show that travelers conduct an average of 33 searches and check 12 travel sites prior to booking, with online searches spanning two minutes to six hours. Research also indicates that this process can take 19 days or, for those content to take their time, up to 100 days.

Hotel History: The Asian American Hotel Owners Association (AAHOA): The Asian American Hotel Owners Association is a trade association that represents hotel owners. As of 2022, AAHOA has approximately 20,000 members who own 60% of the hotels in the United States and are responsible for 1.7% of the nation’s GDP. More than one million employees work at AAHOA member-owned hotels, earning $47 billion annually and provide 4.2 million U.S. jobs across all sectors of the hospitality industry.

The new quarterly Travel Trend Report from Expedia Group Media Solutions highlights how 2022 is shaping up to be a year of rebuilding and renewal. Here we summarize the key findings about trends and behavior of North American travel shoppers during the first quarter of the year.

The HSMAI Foundation continues to explore how the pandemic is affecting the talent pipeline, specifically within hospitality schools, and continued this conversation during its recent Hospitality School Marketing Faculty Forum. Participants included marketing faculty from hospitality schools including Boston University School of Hospitality, Missouri State University, New York University, Northern Arizona University, Purdue University, Red River College Polytech, Temple University, and University of Nevada Las Vegas. The following discussion points were uncovered during this meeting.