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As we get ready for The Hospitality Show 2024, there’s a lot of excitement about the sessions, keynotes, and social events that will be happening. It’s going to be quite a great event.

Expedia is actively promoting its Last-Minute Deals and brands them as hotelier’s’ opportunity to target high-converting last-minute audience with same-day deals and last-minute campaigns.

Thanksgiving, Christmas and New Year provide huge opportunities to connect with your database, guests and followers. For hoteliers seeking to tap into the seasonal spirit of family getaways and gifts, email deliverability should be at the heart of their marketing strategy.

The most successful hoteliers are those who constantly seek to enhance guest experiences and improve operational efficiency. There are plenty of solutions that speak to this, one of which is the hotel kiosk.

In today’s digital age, providing a tech-forward experience is no longer a luxury for hotels—it’s a necessity. As guest expectations evolve and Internet of Things (IoT) technologies become more prevalent, hoteliers are increasingly under pressure to offer guests the futuristic experience they expect or else risk losing them to a more tech-savvy competitor.

2024 has been a turbulent year thus far as we have witnessed dramatic national and global events that may very well alter the course of history. During this past quarter alone:

Last week, I gave two talks on the impact of artificial intelligence in the travel and hospitality sectors at Hospitality Day and TTG Travel Experience. What follows is a more or less literal but faithful transcript of what I presented. Enjoy reading, Simone.

In 2023, US hoteliers spent over $3 billion on advertising. But how much of that was actually effective, and how much went to waste?

The real estate market is constantly evolving, influenced by economic factors and societal trends. Over the years, different real estate sectors have taken turns in the spotlight, with office and multi-family properties often seen as safe and stable investments. However, recent data suggests a changing landscape, with hotel assets emerging as a more attractive investment option. In this article, we will explore how real estate investment in the lodging sector is becoming more appealing.

In the ’90s, when I first started in hospitality, Property Management Systems were basically just glorified spreadsheets. They did the bare minimum: room assignments, housekeeping orders, and guest billing. That was about as high-tech as it got. Fast forward to today, and these systems have evolved into something much bigger: they’re the central nervous system of the hotel, where all your technology should connect seamlessly. Well, at least on paper. Because, believe it or not (especially in southern Europe), some systems out there still can’t even connect to booking engines properly, forcing staff to manually enter reservations. That’s not just outdated—it’s expensive, error-prone, and inefficient.