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In response to the post-pandemic demand surge and faced with constricted inventory due to labor shortages, rising supply costs, and other challenges, hoteliers pushed their prices back to pre-pandemic levels in record time. It was understandable that hoteliers would push rate - a hotel’s goal is to maximize revenue and profit, and they had a lot of missed opportunity to make up for. People were so happy to be traveling again that they paid.

If I had a dollar for every time I heard artificial intelligence or “AI” mentioned over the last year, well, you know the rest of that saying. And much like when you repeat a word so many times, it starts to lose its meaning – the discussions surrounding the blistering proliferation of artificial intelligence technology have begun to lose some of their impact. Working within the realm of hospitality technology, I understand – rather intimately – the transformative effect of digital tools that leverage the power of AI and machine learning (ML).

For those of you who don’t know....like me what The Last Bastion is. It is a boardgame. Yes, lol. And a complicated one at that.

Read the latest edition of the HVS ANAROCK monthly industry update, Hotels & Hospitality Overview (H2O), for the key trends in the Indian hospitality industry.

Embarking on a hotel renovation? Armed with a Property Improvement Plan (PIP) but unsure where to start? We’ve got you covered with insights learned at the recent Hunter Hotel Investment Conference in Atlanta where industry experts spoke from a diverse range of experience on one of our favorite topics – PIPs and Capex investments.

Earlier this year, I wrote an article about the hard work it takes to make something look easy. I quoted several people from sports, entertainment and business. The gist of the article was that we work hard to make doing business with us easy. Consider the quote I used from Steve Jobs of Apple, who said, It takes a lot of hard work to make something look simple.

Here’s the scenario: Imagine you run a lodging business and the news just dropped. Taylor Swift is coming to town! A surge of Swifties are impending. Your competitors are already upping their nightly rates. You’ve got roughly half an hour to decide what average daily rate ought to be for your soon-to-be-sold-out room inventory. Your average revenue management platform can make an algorithmic guess on what you ought to charge, based upon historical data plus whatever information other users on the platform chose to disclose. Is it a crime to click that tab?

Have you ever considered the true impact of traditional booking systems on your business’s ability to meet the sophisticated demands of today’s travelers?

Lately I’ve been coming across a lot of content online that appears to be AI generated. I’ve seen it in articles, blogs and whitepapers, on news sites and social media, and in email, product marketing, and media releases.

In the latest Thematic World Panel, we posed the question of how primary data extractions from the property management system (PMS) can be used for machine learning (ML) to the grow a hotel or heighten productivity. With a range of astute viewpoints from respondents, there are two main themes that the answers revealed.